Non-personal Information: Data Collection and Traffic Analysis
Our website is an open resource for the online gambling community. For this reason, we have not locked our content away behind paywalls or other forms for restriction. Without the need for a personal account, the only information gather is non-personal session information such as date and time, type of browser, operating system, and the IP address of the visit. None of this data in any way tells us who you are or gives us insight into your personal life.
Information Deemed Personally Identifiable
We do offer additional information and services aimed at helping you receive assistance with a query or get access to personalized information. This can include dispute assistance, access to customer support, or joining a special newsletter list.
In such instances, we limit the requested information only to what is necessary for the successful execution of your request, and the recorded information is only accessed by authorized staff.
How Your Information Is Used
Without your trust and support, we would not exist, and we value your privacy and security. We have invested in the hosting and data security of our website and servers to always protect your information.
Given that the personally identifiable information you share with us is for a specific purpose we adhere strictly to those channels. In cases of payment or withdrawal disputes, we may share your provided details to ensure the operator can address your query and provide us with status updates.
We do not sell your information to any third parties for any reason. We consider your privacy one of our highest charges.
The Lawful Management of Information
Due to the nature of the support and services we offer our visitors we collect personal information from time to time. However, this information is all given by our visitors voluntarily and with the specific intent of addressing a need or query such as resolving a casino dispute.
We do not sell or transfer any of this information in the form of a trade or sale where we stand to benefit from the value of said data.
At any time where data is shared customer consent is key to the legal execution of the requested duty.
However, in order to execute a request for assistance with a query we may need to share the data with involved parties, we do so where legally binding as in the case of:
Accessing and Controlling Your Information
Following the control standards of the financial industry, we have a security protocol in place that sees all information gathered in the process of resolving a dispute or claim against a casino deleted after five years.
We believe in complete transparency and as such you have the freedom to contact at any time to:
Addressing Data Misuse
To ensure that you have complete peace of mind regarding your data safety and security we adhere to the following protocols: